Employment Opportunity: Casual Community Services Staff 

The West Central Women’s Resource Centre (WCWRC) provides services and programming to women, gender-diverse people and their families in the West Central neighbourhood of Winnipeg. WCWRC is women-centered and practices empowerment, inclusion, harm reduction, multi-level, and community economic development philosophies to support women and gender-diverse people experiencing poverty, homelessness, mental illness, violence, substance use or participating in sex work. 

The West Central Women’s Resource Centre is committed to inclusion and equity and strives to ensure that our staff team reflects the diversity of our community. Persons with relevant lived experience, Indigenous peoples, Black people and other people of colour, persons with disabilities, persons of minority sexual orientations, gender identities and expressions are encouraged to apply and will be prioritized. We are committed to removing barriers to employment faced by groups that have been historically, persistently and systemically marginalized and encourage (but do not require) members of these groups to self-identify as such in their cover letters.  

If you require accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms, support with resume writing or other accommodation), please get in touch with us, and we will work with you to meet your needs.

Position Summary

Casual Community Services Staff will assist participants in meeting their day-to-day needs through our drop-in and outreach programs. They will provide access to supplies, resources, and referrals at the Centre and in the outreach van, using empowerment and harm reduction philosophies. They will support the Community Services department by building relationships and providing compassionate, non-judgmental support to community members. 

Start Date: ASAP
Salary: $18 per hour 
Time requirement: Casual. Evening and weekend work required. 
Applications will be reviewed as received.

Duties and Responsibilities

Drop-in and Outreach

  • Maintain a safe space at the Centre where all are welcome and respected 
  • Monitor participant safety and well-being (physical, emotional, mental)
  • Connect with street populations sleeping on public lands through outreach
  • Ensure that the Drop-In space is clean, well-maintained and organized 
  • Perform cleaning and sanitization as needed throughout the shift 
  • Be fully aware of WCWRC activities, programming and staff in order to direct inquiries and register participants appropriately. 
  • Maintain positive and constructive working relationships with coworkers through teamwork, collaboration, and debriefing
  • Assist with coordinating services, including meal service, distribution of hygiene, harm reduction and weather-appropriate supplies, and laundry, shower, phone and computer usage in the Drop-in. 

     Participant Support

    • Build trusting relationships with participants  
    • Model safe, trauma-informed and harm reduction-based practices within the team and with the community
    • Identify, intervene and effectively resolve emergency, crisis and conflict situations  
    • Provide support to vulnerable participants compassionately and non-judgmentally while maintaining strong personal boundaries 
    • Facilitate connecting participants with appropriate internal and external resources that will improve their standard of living

    Knowledge, Skills and Abilities  


    • Ability to work within anti-racist and anti-oppressive frameworks and actively engage in ongoing learning about these frameworks 
    • Ability to practice participant-centred work and to work from a trauma-informed approach  
    • Strong interpersonal skills; able to work effectively with diverse individuals and show compassion and understanding 
    • Strong understanding of and ability to practice harm reduction and empowerment philosophies
    • Demonstrated crisis intervention training and experience 
    • Demonstrated ability to work within an inclusion framework 
    • Ability to multi-task and adapt to changing priorities  
    • Excellent organizational and time management skills  
    • Strong written and verbal communication skills
    • Excellent communication skills, including the ability to work in a respectful and cooperative manner with co-workers, and centre participants
    • Basic computer skills, including the use of Microsoft Office and Outlook  


    • Lived experience of overcoming housing insecurity, homelessness, poverty and/or marginalization strongly preferred
    • A valid Class 5 Driver’s License is strongly preferred 
    • Experience working within the non-profit sector  
    • Existing knowledge of the issues of marginalization  
    • Experience working collaboratively with community organizations

    Work Conditions 

    • There is a risk of exposure to potentially unpredictable behaviours and situations  

    Please submit your resume to Mareike (she/her) by email or mail, outlining why you are a good fit for the position.  

    By email: 


    West Central Women’s Resource Centre
    640 Ellice Avenue, Winnipeg, MB R3G 0A7  

     We thank all applicants, but only candidates being considered will be contacted.  

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